HATOLY Galaxy Note 9 Anti-knock Soft TPU Brushed Rugger Silicone Case

We can only accept items returned to us within 30 days from the date your order was delivered.
All items must be returned to us before a refund or replacement is issued.

Please do not return items after the 30 day period. No refunds will be made.

Parts not defective, which are returned for any reason, (e.g. ordered wrong year, wrong model,
shop ordered wrong) are subject to a 25% restocking charge. All returned parts MUST be accompanied
by a sales receipt. No refund given after 30 days.

Please don’t use scissors to open your package, you are able to just tear the packaging open.
Returns with scissor marks will not be accepted. Items must be returned to us in an unworn and
unwashed condition, deemed fit for resale. Please be very careful when trying products on, for
example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which
may leave marks on the product as we will not be able to arrange an exchange or refund for any
item returned to us with any marks or stains.

Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site.

Please thoroughly inspect any item you order from us on receipt as we will only accept products
returned to us in their original condition and fit for re-sale unless we have been given prior
notice that an item is faulty.

Delivery charges are non refundable unless the item purchased is faulty or incorrect.
A polite request, please fold returned items neatly before sending them back to us.